Every Customer has expectations of a workshop that they are planning to participate in. Also, they gonna have feedback after that workshop!
So use the opportunity, let them write expectations and feedback on post-it’s and collect them.
Afterward, you can analyze if participants share some expectations and feedback and you can integrate that into the preparation of your next workshop and also into your ads!
Feedback tells you what your customer really wants… so use it to optimize your product.
Antworten